Refund Policy
At Mapping Aminos, we are committed to maintaining transparency and fairness in all transactions. Please review our refund policy carefully before making a purchase.
Eligibility for Refunds
Due to the nature of our products and services, all sales are final once an order has been processed or delivered. Refunds are only considered under the following circumstances:
Incorrect product delivered due to an error on our part
Damaged or defective product received
Order cancellation approved before processing or shipment
Non-Refundable Items
Refunds will not be issued for:
Products that have been opened, used, or altered
Digital products, downloadable content, or custom research services
Orders placed incorrectly by the customer
Delays caused by courier services or external factors beyond our control
Refund Request Process
To request a refund, please contact our support team within 7 days of receiving your order. Include your order number, proof of purchase, and clear details of the issue. Our team will review the request and respond within 3–5 business days.
Approved Refunds
If approved, refunds will be processed using the original payment method. Processing times may vary depending on your bank or payment provider.